However, Pre-Order today and we’ll submit the order
to NBN the minute your address is ready.
Sorry!
nbn® isn’t quite ready at your address
However, Pre-Order today and we’ll submit the order
to NBN the minute your address is ready.
NBN Plan Card
NBN Plan Card lists.
Plan name
Value
Value Plus
Speedy
Speedy Plus
Speedy Max**
UltraSpeedy**
nbn® speed tier*
25/10
50/20
100/20
100/40
500/50
1000/100
Typical busy speeds^ download (↓) & upload (↑)
25Mbps ↓ 8.5Mbps ↑
50Mbps ↓ 17Mbps ↑
100Mbps ↓ 17Mbps ↑
100Mbps ↓ 34Mbps ↑
500Mbps ↓ 42Mbps ↑
700Mbps ↓ 85Mbps ↑
Great for
Emails & browsing
Social media
Streaming music
1-2 person households
Social Media
Video streaming
Working from home
3-4 person households
Online gaming
HD video streaming
Fast file downloads
5-9 person households
Online gaming
HD video streaming
Fast file downloads
5-9 person households
Online gaming
HD video streaming
Fast file downloads
5-9 person households
Multiple concurrent users
UHD video streaming
Fast file downloads
10+ person households
Important
* nbn® Speed Tier refers to the maximum possible speed of the relevant plan outside evening peak hours. Your actual speeds will be slower and may vary due to a range of factors including the number of concurrent end-users your modem location, your equipment and software, nbn® technology type at your premises, network capacity and traffic and the type/source of content being downloaded or uploaded.
** Available on FTTP and HFC connections only. Use our address-checking tool to check if this plan is available to you.
^ Typical busy speeds are measured between 7-11pm and are subject to change. Actual speeds may be slower and vary due to a range of factors.
Unfortunately, you can’t proceed with check-out as your account has already reached or exceeded the maximum number of services allowed to receive a Summer Sale offer. As a Tangerine customer, you can have a maximum of 1 nbn® and 5 Mobile services with a Summer Sale offer.
Your account currently has the following number of active services with an offer:
You’ve selected a stand-alone Wi-Fi router with no NBN® plan. We can only send stand-alone Wi-Fi routers to existing customers who have ordered or who have an active nbn® plan with us.
LOOKS LIKE YOU’RE PLANNING TO USE YOUR OWN WI-FI ROUTER?
Your BYO Wi-Fi router must be compatible with the nbn® network, correctly configured to support your chosen plan and ideally less than 5 years old.
If you are signing up for our Speedy, Speedy Plus, Speedy Max, SuperSpeedy or UltraSpeedy plan you will require a Wi-Fi router that is Wi-Fi 6 or Wi-fi 7 capable. All Wi-Fi routers that we currently sell are at least Wi-Fi 6 capable.
If you are signing up for our Hyperspeedy you will require a Wi-Fi router that is Wi-Fi 7 capable, such as the eero 7.
Tangerine provides limited technical support for BYO Wi-Fi routers.
You are responsible for configuring your BYO wi-fi router to work with Tangerine's nbn® service.
Important: We recommend purchasing one of our Wi-Fi routers for an easy plug and play experience.
Usually activated within 24 hours, or a future date if specified during checkout.
Nearly there!
Which one are you?
We found a few units at that address, please select yours to Check Availability.
HMMM
We’ve got good and bad news
nbn® is available, but due to your property being a new development and not yet connected to the nbn® the one-off nbn® New Development Charge of $275 applies. This charge is levied by nbn® and is applicable regardless of the nbn® provider that you choose. So if you’re happy with that…
You can't purchase an eero device from Tangerine on a stand-alone basis or without a compatible Tangerine internet service.
Each Tangerine eero comes with an eero Secure subscription included for 12 months at no additional cost for use with a compatible Tangerine internet service. The initial 12-month subscription commences:
if you purchase an eero device with a new compatible Tangerine internet service, on the date that service is first activated; or
if you have an existing compatible Tangerine internet service, on the date your eero device is sent to you.
After this promotional period, your eero Secure subscription automatically converts to a paid month-to-month service. You will then be charged monthly in advance at the recommended retail price (RRP) per account (regardless of number of purchased or connected devices) as part of your standard monthly bill until your eero Secure subscription is cancelled. The price of an eero Secure subscription is currently $2.99/mth (inc GST) per account, subject to change on 30 days' notice.
You cannot purchase an eero device from Tangerine without also receiving an eero Secure subscription. However, you can cancel it at any time by contacting us. Cancellation will take effect at the end of your current billing period, as long as it is requested at least 5 days before that date. Otherwise, it will take effect at the end of your next billing period. You can continue to use eero Secure until the date of cancellation.
If you cancel your eero Secure subscription, we will disassociate it from all your eero devices connected to your account and you can continue to use a disassociated device with your compatible Tangerine internet service. However, once this occurs, you cannot reactivate an eero Secure Subscription with Tangerine unless you purchase a new eero devices from us.
Your eero device and eero Secure subscription are subject to the full offer T&Cs, applicable standard terms of service and policies available on the Policies page of our website. By continuing with your eero device purchase you agree to these terms.
This can happen from time to time if nbn® or our upstream carrier are performing maintenance on their address checker. You can still see our plans and sign up. Alternatively please try again later or give us a call on 1800 211 112
As an existing customer, you do not need to pay for your new FTTP nbn® plan at this stage. You will still need to pay for any hardware and additional services such as a Home Phone or SIM Plan. You will be charged for your new service on your first invoice following the completion of your FTTP upgrade.
One of the core values of the Tangerine business is the community and the community we have created with our valued customers. Each day, we are dedicated to making a positive impact in the social, economic, and environmental spheres, with the ultimate goal of creating a better and more sustainable future for all our communities. This is why it is so important for us to create reliable, real and meaningful connections we proudly showcase through our various partnerships.
OUR PARTNERSHIPS
Pancare
Our partnership with Pancare Foundation is one that is close to our heart. In 2019, the Tangerine team lost a long-time friend and sales partner, Peter Back, after a short and courageous fight against pancreatic cancer. After seeing our friend and respected partner succumb to this devastating disease, we were motivated as a business to take action in Peter's memory.
Pancare Foundation are a leading charity committed to inspiring hope, raising awareness, supporting families and funding research for upper gastrointestinal (GI) cancers. Pancare’s mission to improve survival rates and support for Australians diagnosed with pancreatic, liver, stomach, biliary and oesophageal cancers resonated with Tangerine due to the clear synergy in values. Tangerine hope to through their partnership with Pancare create awareness and delivery long-term, sustainable revenue to Pancare to support their mission.
Tangerine join Pancare at their ‘Unite For Hope’ fundraising events located all across the eastern seaboard of Australia. These events aim to bring families and communities together to fundraise and walk in support of patients who have been affected by an upper GI cancer. As Pancare Foundation’s major sponsor, it is an honour and privilege to offer $125 to the Foundation for each time one of their community members signs up to a new Tangerine award-winning nbn® plan or $50 for every new Mobile SIM plan. This is our small way of helping Pancare Foundation continue its mission to raise much-needed funds and awareness for upper GI cancers.
Tangerine x Unite For Hope
Small Change Big Change
We are proud to partner to Small Change Big Change, backing their mission to provide
education and engagement programs that promote good mental health, a strong sense of identity and
connection – and, ultimately, to build resilient young Australians.
Through this partnership we offer our customers an easy and secure way to add a small -
but significant - $1 donation to their monthly bill to support Small Change Big Change. Donating $1
per month can help 3 young Australians who are going through a mental health challenge get the
responsive and effective online mental health resources they need. That’s just $1 from one
person – imagine the positive impact that could flow from thousands of monthly bill donations.
100% of the donations go to the Telco Together Foundation – a registered charity
backed by Small Change Big Change. All proceeds are equally distributed across Telco Together
Foundation’s three community partners: ReachOut, Red Dust and Beacon Foundation. These
communities have been selected due to their adoption of a unique approach to building resilience in
young Australians while maintaining high levels of integrity, management and financial transparency.